Hey, I’m Kiana.
— a Business Analyst and aspiring Product Manager passionate about digital transformation, innovation, and building user-centric solutions.
My Skills
Aligning Teams, Goals, and Strategy for Meaningful Impact
With a background in economics and management science, I take an analytical approach to strategy and problem-solving. My entrepreneurial experience sharpened my ability to navigate uncertainty and execute ideas, while project management and business analysis have strengthened my skills in alignment, process optimization, and data-driven decision-making.
Product Strategy & Innovation
Roadmapping & Vision Planning, User Journey Mapping, Competitive & Market Research, Business Case Development, Agile Product Lifecycle Management
Stakeholder & Cross-Functional Collaboration
Stakeholder Engagement & Requirements Gathering, Cross-Functional Team Leadership, Technical Communication & Documentation, Agile & Scrum Methodologies
Process Automation & Optimization
Intelligent Automation & RPA, Process Mapping & Gap Analysis, Workflow Standardization, Business Process Optimization, KPI Tracking & Performance Monitoring
Data-Driven Decision Making
Data Analytics & Visualization, Performance Metrics & Reporting, Data-Backed Strategic Recommendations, Risk Analysis
Driving Digital Transformation at RBC
As a Business Analyst on the Digital Transformation team at RBC Capital Markets, I led automation initiatives that delivered 8,200 hours in annual efficiency gains and optimized processes across multiple business teams. By leveraging intelligent automation, I standardized workflows, enhanced operational accuracy, and empowered teams to focus on innovation and strategic decision-making. My contributions included designing solutions like communication bots to streamline trade notifications and compliance automation for regulatory tracking. Through a user-centric approach and data-driven strategy, I delivered measurable impact and positioned the organization for long-term success.
Case Studies
Learn more about my work:
NoTreble
Born from my passion for music education as a violinist of over 10 years, NoTreble is a platform designed to bridge the gap between music lessons by enabling teachers to provide timely digital feedback and monetize their expertise beyond scheduled sessions. The project started at the DMZ in 2022 and gained early recognition through a successful pitch to a panel of judges. Through extensive research with teachers and students, NoTreble offers a structured solution that fosters engagement, improves practice habits, and empowers teachers financially.
Let’s Talk!
I love connecting with like-minded professionals to exchange ideas on strategy, product development, and innovation. Whether you're in tech, product management, or just passionate about building great solutions, feel free to reach out—I’m always open to insightful conversations!
